Wednesday, 23 March 2011

Online Booking Page

Our new online booking page is up and running!!  Why not check it out to make a reservation with us?  It's really easy to use too and similar to a lot of online shopping carts.  All you have to do is choose the type of room you'd like and click Add to Cart.  The default price shown is for our low season (January to June) and for Room Only.  If you want bed and breakfast or dinner, bed and breakfast then you can choose those in the options drop down box.  You can also choose to stay at a different time of year in the options too.  Once you've chosen your options the price shown will change and then again, you just click Add to Cart. 

Once you've chosen all the rooms and options you require your Cart will update showing you the total for the rooms booked.  Please note that the price shown is for one night's stay only unless you are booking for a stay in the high season (September & October) when it will show the total for the option you've chosen (either Monday to Friday or Friday to Monday or both).  The Cart is held by Paypal and is Verisign Secured. 

You will then click Proceed to Checkout where it will ask you to Login to Paypal (if you have an account) or you can choose the "Don't have an account" link to pay with your credit/debit card or bank account (where available).  If you choose the 'no account' option you will then be asked to enter your details including name, address, post code, telephone and email address.  You will also be asked to choose the type of card you wish to use for payment and be required to complete the details.  Please note that we do not receive your card details at any point.  You then need to click Review Order and Continue.

This will take you to a new page for you to double check that all the information supplied is correct.  The last and most important option you need to complete is the "Add Special Instructions to Merchant" box.  When you click on the link a box appears.  Please put the dates you wish to stay in this box and any special requests you have for your stay.  Perhaps you want a smoking room or need a room near the lift.  Click Save below the box and then click Pay Now at the bottom of the page.  Paypal will confirm your payment (if it is successful) and you will be able to print a receipt if you wish and create a Paypal account with the information you supplied.

We receive an email with your information and we will then send you a confirmation email.  If you have missed any required information we will request it at this stage.  Please note that your booking is not confirmed until you have received an email direct from us (not the Paypal confirmation email).  We will detail any balance due and cofirm whether your special requests are able to be met.

We hope it will be easy for you to use and you can make a booking in just a few short clicks!  Please let us know if you have any problems with it as it is a new service we're providing and we want to avoid any teething problems if we can.

Thanks
EALT

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